Terms of Service

Last updated: November 4, 2025

1. Acceptance of Terms

By accessing and using GTM FRAME ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

GTM FRAME is an AI-powered market research and go-to-market intelligence platform that provides market analysis, competitive intelligence, and strategic insights to help businesses make informed decisions.

3. User Accounts

3.1 Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must notify us immediately of any unauthorized use
  • One person or entity may not maintain more than one account

3.2 Account Termination

We reserve the right to terminate accounts that violate these terms or engage in prohibited activities.

4. Subscription and Billing

4.1 Subscription Plans

  • AI-Only: €299/month (3-month minimum)
  • Starter: €1,200/month (3-month minimum)
  • Professional: €5,000/month (3-month minimum)
  • Enterprise: Custom pricing

4.2 Billing Terms

  • Subscriptions are billed monthly in advance
  • All plans require a 3-month minimum commitment
  • Prices are subject to change with 30 days notice
  • No refunds for partial months of service

5. Acceptable Use

You agree not to:

  • Use the service for illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Share your account credentials with others
  • Use the service to harm minors
  • Violate any applicable laws or regulations
  • Reverse engineer or attempt to extract source code

6. Intellectual Property

6.1 Our Rights

GTM FRAME retains all rights to our platform, algorithms, and proprietary technology. The service is protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of any data or content you input into the service. You grant us a license to use this data to provide the service and improve our algorithms.

7. Data and Privacy

Your privacy is important to us. Please review our Privacy Policyto understand how we collect, use, and protect your information.

8. Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance
  • We are not liable for service interruptions beyond our control

9. Disclaimers and Limitations

9.1 Service Disclaimer

The service is provided "as is" without warranties of any kind. Market research and intelligence are based on available data and AI analysis, which may not be complete or accurate.

9.2 Limitation of Liability

Our liability is limited to the amount paid for the service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

10. Termination

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • We may terminate accounts for violation of these terms
  • Upon termination, access to the service will be revoked

11. Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

12. Changes to Terms

We may modify these terms at any time. Changes will be effective 30 days after posting. Continued use of the service constitutes acceptance of modified terms.

13. Contact Information

Email: legal@gtmframe.com

Support: support@gtmframe.com

Address: [Your Company Address]